Terms of Service

These Terms govern access to and use of NOREVYO, software that helps businesses identify, qualify, route, and measure customer opportunities generated through website interactions.

1. Acceptance and authority

By creating an account or using NOREVYO, you agree to these Terms and confirm that you are authorized to act for the business or organization associated with the account.

2. The service

NOREVYO provides website conversation, lead capture, opportunity intelligence, analytics, notifications, configuration, and related business software. Features may vary by plan and may use third-party infrastructure and processing providers described in our Privacy Policy and applicable customer documentation.

3. Customer responsibilities

• Provide accurate business information, approved pricing, service details, domains, and notification destinations.
• Use the service only for lawful, authorized business purposes.
• Maintain appropriate permissions for information submitted to NOREVYO.
• Review AI-generated responses and opportunity information where human judgment is appropriate.
• Do not use NOREVYO to collect information the business is not authorized to collect or process.

4. AI-assisted outputs

NOREVYO uses AI to generate conversational responses and opportunity signals. AI output can be incomplete or inaccurate and is not a guarantee, professional advice, or a substitute for appropriate human review. Customers remain responsible for their business decisions, customer communications, offers, pricing, and regulatory obligations.

5. Customer data

Customers retain their rights in business information and customer data they submit, subject to the rights necessary to operate NOREVYO. Data handling, processors, security, retention, and deletion are described in the Privacy Policy and applicable agreements.

6. Acceptable use

You may not misuse the service, attempt unauthorized access, interfere with service operation, circumvent security controls, introduce malicious code, or use NOREVYO for unlawful or fraudulent activity.

7. Billing

Paid plans, prices, trials, renewals, cancellations, and applicable taxes are presented at checkout or in applicable subscription documentation. Billing is processed through Stripe where enabled. Cancellation affects future billing according to applicable plan terms.

8. Intellectual property

NOREVYO software, branding, interfaces, documentation, and underlying technology remain the property of NOREVYO or its licensors. These Terms do not transfer ownership of the NOREVYO platform to a customer. Customer business content remains subject to the customer's rights and applicable service agreement.

9. Availability and changes

We may maintain, improve, modify, or discontinue features as the service evolves. We do not guarantee uninterrupted or error-free operation. Material changes to these Terms will be communicated through appropriate channels.

10. Disclaimer

To the extent permitted by law, the service is provided on an “as available” basis without guarantees that AI outputs, opportunity scores, lead classifications, or business outcomes will be accurate or produce a particular result.

11. Limitation of liability

To the extent permitted by applicable law, NOREVYO will not be liable for indirect, incidental, special, consequential, or loss-of-profit damages arising from use of the service. Any applicable limitation is subject to mandatory rights that cannot lawfully be excluded or limited.

12. Contact

Questions about these Terms should be directed through the contact method provided on the NOREVYO website or in the applicable customer agreement.

13. Governing terms

Any governing-law and dispute provisions applicable to a customer will be stated in the applicable customer agreement or order form. Nothing in these Terms limits rights that cannot legally be waived.

This is a product terms baseline and should receive appropriate legal review before commercial launch, particularly for governing law, consumer-facing use, refunds, liability, privacy obligations, and regulated industries.

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